parts.toyotaoffortworth.com takes online privacy very seriously. Simply stated, we will not distribute information about you, such as your name, mailing address, phone number, e-mail address and other personal information to anyone. When you visit parts.toyotaoffortworth.com there will be opportunities on our web site for you to provide personal information about you and your vehicle. This information will be stored and used by us to assist in responding to your requests and to enable follow-up communications. This information will not be used or shared with other companies, marketers, magazines or other third parties.

Our shipping and handling is calculated by a percentage of the purchase price, but is subject to change based on the size, weight, type of shipping service that you specify and of course the delivery address. A minimum charge will be applied. Shipping and handling charges will be applied to all orders placed. Toyota of Fort Worth uses UPS ground, 2nd day and next day delivery and USPS priority and express mail as our primary carriers. All large or oversized items are shipped via truck. Total time is based on the amount of time it takes to get payment authorization, order processing and the transit time from the carrier. This can range from 24 hours to 4 business days for in stock items. Shipments are made as soon as possible from our main warehouse or from one of our Distribution Warehouses located throughout the U.S. We will not ship orders by a way that will not allow us to track or trace your shipment. The carrier is responsible for all items damaged in transit. Please contact the carrier for a damage claim and keep all packaging materials. Unfortunately we are unable to ship hazardous materials. (ie. Airbags, fluids, chemicals, certain seat belt assemblies. Etc.)

All products being returned must be 100% complete and must be packaged in original packaging. All packing materials, manuals, instructions, nuts, bolts, screws, cables and other accessories and documentation must be included in the original packaging. A return will not be processed, or a restocking fee may be charged in the event any item(s) included in the original shipment to you is not present in the returned package. Items sent for return consideration will be immediately denied and Toyota of Fort Worth return policy will not be honored in the event that a return shipment is received by us improperly packaged, altered or physically damaged, painted, products with any standard certification labels removed (UL listing, capacity, etc) cracked components or damage to any circuit boards and loose, damaged or removed screws or fasteners. Air bags, Seat belts and any related components are not returnable. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. Shipping and handling fees are nonrefundable. Customer must call in for a return authorization. Returns will not be accepted without a valid return authorization. A copy of the original invoice must be present with the return. Any special ordered item or electrical parts cannot be returned. All sales are final for these products. Items ordered by the customer and are in error will be subject to a 20% restocking fee. We suggest that you use a traceable carrier that can provide you with proof of delivery along with insurance. Toyota of Fort Worth will not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse, will be paid by you, the customer, and are non-refundable.

Payment for parts and accessories may be made by Visa, MasterCard, Discover, Money Order or Cashiers Check. We do not accept Am Express or COD. Toyota of Fort Worth cannot process orders on weekends or holidays. Separate charges for shipping and handling will be shown on Toyota of Fort Worth's invoice(s). Under current law, no sales tax will be added to orders placed on the Internet as long as Toyota of Fort Worth ships the product to the customer. The only exception to this is if you are a resident of the State of Florida, in which case Florida sales tax will apply. Sales taxes also apply if the customer picks up the merchandise at our store location and even if the original purchase was placed online. Orders placed outside the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Guam, other US territories or international orders, will be subject to additional handling charges, higher shipping rates and applicable customs, duties and taxes, all of which are the responsibility of the customer. APO and FPO addresses accepted. The carrier is responsible for all items damaged in transit. Please contact the carrier for a damage claim and keep all packaging materials. Toyota of Fort Worth will be happy to help you in this matter. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Toyota of Fort Worth shall have the right refuse or cancel any orders placed for product listed at the incorrect price. All information contained at this web site is intended for the USA market only. The accuracy of this information cannot be guaranteed, particularly since this information is subject to change. All product illustrations and specifications are based upon current information at the time of programming and provided by the manufactures of the products. Although descriptions are believed correct, it may include errors or inaccuracies. Complete accuracy cannot be guaranteed. We reserve the right to make changes at any time, without notice or obligation, in the information contained on the web site, including and without limitations to prices, specifications, equipment, colors materials and to change or discontinue models. All prices are based in U.S. dollars and exclude taxes and shipping fees unless specifically included. Toyota of Fort Worth will not be responsible for currency fluctuations.

Except as listed below, TOYOTA parts sold over the counter or wholesaled are warranted against defects in workmanship or materials for 12 months/unlimited miles for parts (exchange) only. Parts installed on a toyota/scion® vehicle by an authorized Toyota dealer are warranted for 12 months/12,000 miles for both parts and labor, or for 12 months/unlimited miles for parts (exchange) only, whichever is more favorable to the customer.